Course Outline
Introduction
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A Brief History of Process 
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The Process Perspective 
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Process Management 
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Process Modeling Analysis & Design 
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Business Process Management Framework 
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Business Process Management Systems (BPMS) 
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Business Process Architecture 
BPM Implementation Strategies
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BPM Value Proposition 
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The BPM Community 
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Why automate BPM? 
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Topology of a SOA reference architecture 
Aligning IT and Business
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BPM vs BPMS 
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When to choose a BPMS 
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IT and business must work hand in hand Matching the right technology to your problem 
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Adopting a development model 
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Overview of a BPM system 
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Terms and concepts 
Understanding Basic Concepts and Architecture
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Process Modelling 
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Process Analysis 
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Process Design 
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Components and structure of a BPMS 
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Enterprise Process Management Planning 
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Key Skills, Roles and Responsibilities 
Governance and Business strategy
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The past: data/functions vs objects & services 
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The future: core business logic vs process control 
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Design implications for Architects 
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Alignment of Business and IT 
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The Role of Business Stewardship 
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The Role of Business Rule Analysts 
Modelling a process with BPMN
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The added value of BPMN 
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Composability and basic services 
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Promoting an incremental and iterative approach 
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Why should Use Cases drive the project? 
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Declaration of message properties 
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Use of correlation sets 
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Develop a complex parallel execution of activities 
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Designing concurrency 
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BPMN implemented by vendors 
Fault Handling and Exception Management
- Defining Events
- Configuring Timeouts
- Handling Faults
- Catching Exceptions
- Compensation Management
Business Rules
- Motivations for BRs
- Basic Concepts
- New Roles of Business and I/T
- The Business Focus in Business Rules
- When is a BR Approach Appropriate?
- New Aspects for Scoping a BR Project
- Key Elements of a BR Project Plan
- The Role of a BR Pilot
BPM as enabler of SOA: Key components
- Application frontends
- Basic Services
- Using a Repository
- Increased agility for the business
- The BPM Board
- Distributing technology white papers
Controlling & measuring improvement processes
- Managing the repository
- Setup of a quality gateway
- The 4 pillars of success
Metrics
- The context of organizational performance
- What makes a good metric
- Measurement & management hierarchy
- Process management: More than measurements
- Metrics within processes Management roles in measurement
- Management questions to be answered
- Pitfalls of process management efforts
Architecture of a BPM System
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Topology and scalability 
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Design tools 
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Deployment tools 
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Monitoring and management 
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The process engine 
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Process definition repository 
Core BPMS features and Interfaces
- Repository support
- Database support
- BAM
- Human workflow solutions
Requirements
There are no specific requirements needed to attend this course.
Testimonials (1)
The trainer had a great connection with the trainees, understood our expectations and conducted the training in a perfect manner. The training was packed with a lot of new and important information but the knowledge was shared in a very understandable and enjoyable way. The trainer was very patient, knew whenever the trainees required additional examples shown or when to repeat a set of information.The trainer was well prepared, and the materials were prepared in a way that allowed us to practice process modeling, first to understand the language of BPMN and then to work on our processes to deepen the knowledge even further. Overall, I am very satisfied with how the training was conducted.
 
                    